AgentConnectfor HMO LOA approvals
Routine LOAs ready for sign-off in minutes, not days.
AgentConnect reads the doctor’s request, checks it against the member’s plan and benefit limits, and drafts the LOA. Your reviewer approves the routine ones in one click. Anything outside the plan comes with the reason attached.
30-day money-back guarantee.
If it isn't working, you don't pay.
Before and after · estimated ranges
- Routine LOA turnaround
- 1–3 business daysUnder 1 hour
- Requests a reviewer checks line by line
- Every oneOnly those outside the plan
Before: the 24 hours to several business days HMOs publish for scheduled LOAs. After: our estimate for routine requests, including the reviewer’s approval. To be confirmed in your pilot.
What if a routine LOA never needed a person?
HMOs and their BPO partners · 0:35Before and after · estimated ranges
- Routine LOA turnaround
- 1–3 business daysUnder 1 hour
- Requests a reviewer checks line by line
- Every oneOnly those outside the plan
Before: the 24 hours to several business days HMOs publish for scheduled LOAs. After: our estimate for routine requests, including the reviewer’s approval. To be confirmed in your pilot.
- Tasks automated
- 10Kor more
- Agents deployed
- 1Kor more
- Hours saved
- 100Kor more
- Consequential actions without your approval
- 0
As of October 2026
Today
Still checking every LOA by hand?
- 01
Members waiting at the clinic
A routine procedure waits on an LOA, and the member waits with it. It is the delay members feel most.
- 02
Every request checked line by line
Plan, coverage and remaining limits are looked up by hand, even when the answer is plainly yes.
- 03
Late requests wait for morning
Anything filed after office hours joins the next day’s queue.
In the film
What the agent does, step by step.
- Every LOA request gets checked by hand: member, doctor and plan limits, one by one.
- AgentConnect checks the request against the member’s plan and benefit limits.
- When every check passes, the LOA is issued to the hospital and the member, and the run is logged.
- Today
- LOA requestPending
- With AgentConnect
- LOA issuedEvery check passed
Try it
Tell the agent what to do.
Type a job, or pick one below, and watch a simulated run get as far as your approval.
Where a person steps in
It stops before anything consequential.
These are the moments the agent hands to your team. Each decision is recorded with who made it.
- 01
Every LOA issued
The agent drafts it and a reviewer approves it. Nothing is issued on the agent’s say-so.
- 02
Anything outside the plan
Exclusions, used-up limits and pre-existing conditions go to a person, with the reason attached.
- 03
Medical judgement
Clinical questions stay with your medical team. The agent checks the plan, not the patient.
What AgentConnect agents handle
- Checks LOA requests against the member’s planHMO · LOAs · handled end to end
- Sends requests over the benefit limit to the medical teamHMO · LOAs · waits for a person
- Checks LOA requests against the member’s planHMO · LOAs · handled end to end
- Drafts routine LOAs for a reviewer to approveHMO · LOAs · waits for a person
Every step is logged. Anything consequential waits for a person.
Works inside your HMO core system, your provider portal and your email. Nothing to migrate.
ROI calculator
What would it give back on LOAs?
Put in your own numbers. The result updates as you type, and we can email you the full breakdown.
What AgentConnect would give back
- Hours back each month
- 300
- Value of that time, per year
- US$21,600
- Capacity freed
- 1.9 full-time people
Conservative estimate. Your numbers may differ.
Hours = volume × time per item × the share the agent takes on. A full-time person is 160 hours a month. Approval time isn't counted as saved. Currency rates are fixed, as of October 2026.
The guarantee
Live in 30 days, or your money back.
Your LOAs workflow, from first call to running in your systems, in a month.
Week 1
Scoped with you
We map your use case with you: what the agent will run, and what it will hold for your approval.
Week 2
Connected to your systems
We build the agent and connect it to the systems the work already lives in. Nothing to migrate.
Week 3
Run alongside your team
It works real cases next to your people, with your approval step in place, so you can check every result.
Day 30
Live, or your money back
If it isn’t working on day 30, you don’t pay.
AI upskilling
Train your team to work alongside the agents.
A learning plan for every agent, built from their own skills check, so your people know how to review what the agents prepare, handle the exceptions and step in.
Questions
What people ask about this one.
Does the agent approve LOAs on its own?
No. It checks the request against the plan and benefit limits and prepares the LOA. A reviewer approves it, and every approval is recorded.
What about requests that need a doctor’s review?
They go to your medical team with the request, the plan details and the reason they were flagged.
How is member health data handled?
The agent works inside your own systems, with only the access you give it, and every action it takes on a member’s record is logged.
Keep watching
Now do it with your LOAs.
Bring your own process to a working session. We’ll map what AgentConnect would run, what it would hold for approval, and how we’d have it live in 30 days.